Friendly bar staff & the lady who was the receptionist of the food hall was lovely. It wasn’t disgusting however there is no choice or variety. Food - now this was the biggest issue and I feel the main thing that needs addressing. Could do with a lick of paint to be modernised, however they were fine. The shower was very good and powerful, although again some had issues with flooding. Rooms - bed was comfy, although some in our party said they had hard beds. They are fine - my only thing would be they were cold so a heated pool would be recommended to the hotel. Firstly - there is no green slime or anything in the pools. Ignore the awful reviews - yes there is room for improvement but I don’t feel the terrible reviews are a true reflection. We travelled as a group of 11, who from reading previous reviews, become very apprehensive for what our holiday would be. The only downside is the water park, it was really busy and there was like 3 rings for the whole park which meant most of the time you was standing around waiting for one. Lovely coastal walk going in both directions. We did find a couple of cockroaches in the room but they were dead. Waiter (can’t remember name) was brilliant though. A few times we asked for food to be freshly prepared for him, very limited choice and chef was a bit rude. Struggled a bit for my gluten free son as the risk of contamination was too high. Good at the hotel was quite basic and minimal but very clean surfaces and food was edible. Was lovely, try and bring some drinks and good with you as the beach bars are quite expensive. We travelled to Nissi beach for a couple of hours. Nice atmosphere, didn’t go into any clubs but nice to have a look around. No drinks falling about even though we were a stones through from the famous strip! We did have a walk up there but was empty (think we were a bit early). Great location was in walking distance to all the shops, pubs, bars etc. 2/3 young girls smoking, too busy trying to look pretty but would then scream at the kids. Some life guards (if you could call them that) were ridiculous. pools were very nice and there were games, exercise classes. Fantastic room for us meant we could put the baby to sleep and have a swim etc. Quite small and basic for 2 adults, child and baby but did the job! Opened our French doors on a patio area and pool. Arrived at our room and was very pleased. Check in was very smooth even though the man on reception was a bit rude and abrupt. Pools were very nice and there were games, exercise classes.
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